BOOKING TERMS & CONDITIONS
 
Holiday Rental Agreement
 
 
The terms and conditions of the Letting Contract is agreed by both parties as follows. This agreement protects both guests and landlords in the event of any problems or discrepancies. On payment of the guest’s deposit it is deemed the guest accepts the “Booking Terms & Conditions” laid out forthwith. 
 
  1. DEPOSIT: To secure your booking a deposit is required along with a non refundable$16.50 bookingfee. The deposit is part of the total tariff payable. Credit card details will be held in lieu of a bond. This will only be used for any damage/breakages that occur during your stay or any excess cleaning that is required upon departure. The guest agrees to a pre authorisation of their credit card to be held by Langley’s Port Fairy Booking Service as a security deposit and they authorise any charges to be charged to this credit card, without notice or demand, in the event of any loss or expense arising from breach of their agreement to rent the property, damage to the property or their occupation of the property.
 
  1. FINAL PAYMENT: The balance of the total tariff is to be paid in full 30 days prior (or earlier if booking is during peak season) to the commencement of the booked period by cash, credit card or cheque or direct deposit. Keys will not be dispensed if the final payment is not received prior to arrival.
 
  1. CHEQUES: If payment is made by cheque, receipt is issued subject to such cheque being cleared. A fee for dishonoured or re-presented cheques is charged.
 
  1. CANCELLATIONS: All booking deposits paid are non- refundable. Provisions:
    1. All cancellations must be forwarded in writing and will incur a $90.00 administration fee. 
    2. If your booking is cancelled 3 months or more prior to your arrival date your deposit will be refunded minus the administration fee.
    3. If you cancel your booking within 3 months of your arrival date any refund is subject to re-booking the premises for the same time as your booking. Refunds following cancellation may only be available if and when period cancelled is fully rebooked for the total period and equal amount of tariff.
    4. Any cancellations made 7 days or prior to your arrival will result in forfeiting all deposits paid.
    5. A change of booking dates or a change to another property attracts the same conditions listed above.
    6. No refunds for early departures.
    7. The booking fee is not refundable.
 
  1. CHECK-IN AND VACATING TIMES: Occupation commences from 2:30 pm on the date of arrival, and the premises must be vacated by 10:00 am on the day of departure. A $40.00 per hour penalty fee will be charged for late check-outs unless prior arrangements have been organised. Anybody returning the keys after 12pm will incur a fee equivalent to 1 day rent. Late check outs are not available over peak periods or for back to back bookings.
 
  1. NUMBER OF OCCUPANTS: The property rented is to accommodate ONLY the number of persons for which there is bedding provided and for the period stated on this receipt. The number of occupants must not exceed the number of beds.  Tents, caravans or campervans etc. are NOT PERMITTED on the property.  A penalty will be charged if not adhered to at the discretion of management.
 
  1. PETS: Animals and pets are not permitted on the premises unless otherwise stated by the agent. Animals and pets are not permitted inside the property under any circumstances.
 
  1. PROPERTY: The description of the accommodation by us is given in good faith, and we will not accept any responsibility for misinterpretation, particularly with regard to telephone or postal bookings (see Clause 3 for cancelled bookings). To minimize the event of this we encourage you to visit our website at www.holidayportfairy.com.au and view the accommodation.
    1. Our aim is to maintain a high standard of accommodation but we must point out that these properties are privately owned and are furnished to the individual owner's standard.
    2. No Furniture or effects are to be removed from the Rented Premises during the booking and all furniture and effects must be left in the same position as at the commencement of the booking.
    3. No guarantee is given regarding TV reception or performance.
    4. Whilst initial provisions are supplied e.g. tea, coffee, sugar, UHT milk, soaps, shampoo, toilet paper etc. it is expected that guests will need to bring supplies depending on their length of stay.
    5. The Booking Agent will not be held responsible for failure of utilities and essential services such as electricity and hot water, should it cease to function. However, upon appropriate notification to the Booking Agent, every attempt will be made for appropriate action.
    6. The guest agrees to allow the Agent or his nominee to enter the property to arrange necessary repairs.
 
  1. BOOKINGS: Bookings are accepted by us in good faith as agents for the property owners. We cannot be held responsible for actions taken by the owner of the premises or other occurrences which are outside of our control such as:
    1. the property is sold
    2. the tariff is increased prior to your occupation
    3. the property is altered in any way
    4. malfunction of the inventory articles
    5. the property is withdrawn from letting
    6. In any of these events we shall make every effort to find alternative accommodation for you.
 
  1. DOUBLE BOOKING: If a double booking occurs, (this is extremely rare but human error can occur), the first booking taken will take precedence and if available, every endeavour will be taken to find you an equivalent property within Langley’s Port Fairy Booking Service. If we have no properties available, we will do our best to outsource a property. If a property cannot be found your deposit will be refunded in full.
 
  1. PERSONAL PROPERTY: No responsibility will be accepted by us or the owners for any personal property left on or around the premises. A charge will be levied for the retrieval and forwarding of personal property left or abandoned on the Rented Premises.
 
  1. BREAKAGES, DAMAGE & LOSS: As the guest you are responsible for all damages, breakages and loss incurred during the term of your occupancy. Please notify us immediately so that we can come to an arrangement for replacement or repair. Guests already in occupancy requiring a key from the Agent or his representative after office hours will be charged a service fee of $50. Guests are liable for damage caused when doors have been forced open. If keys are lost you will be charged a $50 replacement fee. If the keys have a garage remote attached you will be charged a further $100. Guests must not break in or attempt to break into premises when locked out.
 
  1. CLEANING: The property is to be left as you found it with all dishes washed and put away and all food removed from refrigerator and cupboards. Dishwashers are to be left empty. A cleaning charge of $35 per hour will be incurred if this condition is not adhered to.
 
  1. BBQ’s & Gas Bottles (House & BBQ): Whilst we try to ensure there is enough gas in every bottle they do run out. This includes both BBQ bottles & house gas bottles. If either type of gas bottle runs out please call the office on 5568 2899 to arrange replacement. The BBQ is to be left clean after your tenancy failure to clean the BBQ will result in a cleaning charge of $35 per hour.
 
  1. RUBBISH BINS: Rubbish bins are to be placed out each Sunday evening when occupying the property. Failure to do so will result in a $30.00 rubbish collection charge.
 
  1. TARIFFS: Tariffs quoted are correct at time of printing and are subject to change without notice.
 
  1. RE-BOOKING: Any re-bookings for accommodation in peak season i.e. December/January, Folk Festival, Easter must be made prior to departure. If a re-booking is not made during your stay the property will be considered available for re-letting.
 
  1. AFTER HOURS ASSISTANCE: For urgent after hours assistance call 0417 789708. A call out fee may apply in these circumstances.
 
  1. BREACH: If any of the above conditions are breached we or the owner may refuse the key, amend the rent or immediately terminate your tenancy. The Booking Agent reserves the right to terminate this agreement and request that the Rental Premises be immediately vacated without any refund to the Guest in the following but not limited thereto circumstances:
    1. causing malicious or deliberate damage to the Rented premises or untidy conduct;
    2. being or causing public nuisance, excessive noise or any undesirable behaviour;
    3. accommodation of more persons than stated on Rental Agreement;
    4. ignoring warnings and/or requests from the Agent; &
    5. continued breach of any rules set out herein.

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